Data Protection Statement
Dear User of grovefresh.co.uk,
The issue of data protection is important to us. You shall feel safe on our website. The following statement explains our general principle concerning the collection of personal information and about the handling of your data regarding their nature, scope and purpose.
General declaration of intent
In certain sub-pages of our website you will be asked for personal information [e.g. name and e-mail address] to get assistance or to make use of certain services. By entering your details in the boxes, you enable us to provide the services you select. We will treat all personal information that you submit in this manner, in accordance with this statement. Our services are designed so that you get the information you want. We act in accordance with the current legislation and are keen on meeting the current best practice on the Internet.
Generally, your personal data are only used to provide you with technical support or to secure our highest level of performance.
Users up to 18 years
Not yet 18 years old? Please seek the permission of your parents or legal representative before you submit any personal information to this website. Users without this permission are not allowed to provide us with personal information.
To continuously optimize the content, technology and structure of our website, we save - for strictly analytical purpose - data on individual access to the website. The following data are recorded: The type description of browser used, the requesting page, the file name, date and time of the request, the amount of data transmitted, the access status (file transferred, file not transfer) and the anonymous IP address of the computer [shortened by the last three digits]. All previously listed information will be stored anonymously in accordance with Telemedia Act (TMG). The application of a personal user profile is not possible.
Plug-ins of social networks
We never share your data with third parties
We won’t transfer your personal information to third parties: We will collect, process and use the data, you voluntarily provide us with, only for the purposes disclosed above. A transfer of your data to third parties won’t happen without your consent. A transfer to authorized state institutions and public authorities will only take place within the framework of relevant law or if we are compelled by a court decision.
Storage of your personal data
We store your personal data only as long as you use the required services. After the fulfillment of purpose the data will be destroyed. All personal data will be stored securely and in accordance with current data protection legislation. We strive to protect your personal data by taking all technical and organizational possibilities, so that they are not accessible to third parties. When communicating by e-mail the complete data security on our part can’t be guaranteed. We recommend the transmission of confidential information by post.
Access to your personal data
You have the right to get information which data we have stored about you and for what purpose this storage is in general. Furthermore, you can correct inaccurate data or request the deletion of data if its storage isn’t permitted or required. Please direct your request to the data protection commissioner. The contact details are provided at the end of this page.
Links to other websites
Updates to Privacy Statement
Contact - Privacy Commissioner (s)
All our staff and all third parties involved in data processing are obliged to the Federal Data Protection Act and the confidentiality of personal data.
Withdrawal: You can also at any time withdraw your consent to the collection and storage of your personal data by us. Again, we inform you about the following contact:
Contact for data protection:
Tel.: +49 (2163) 341 371 - 0
Fax: +49 (2163) 341 371 - 9